SHIPPING & HANDLING
In those cases where we cannot offer free shipping, products are subject to a carriage charge which is calculated according to your destination and total value of the order. The total is shown during checkout before completion of the order process. We regret that we do not ship outside the UK.
All prices include VAT at the standard rate British rate of 17.5% and applies for all EU Countries. We charge all orders in GBP Pounds £, Please note that EURO and Dollar figures are for illustrative purposes only and we do not charge in these currencies. The conversion is done at the time the payment is taken from your card by the bank and no liabillity is taken for any charges made by your credit card company for this service. WE DO NOT CHARGE YOUR CARD UNTIL YOUR ORDER IS READY FOR DISPATCH. We aim to deliver your order right away. Within the UK mainland we will normally send your order to you in three business days. BACK ORDERS If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. No charge will be made to your card until your order is ready to ship. RETURNS POLICY If you receive any product that is damaged or faulty, please contact us. When we receive the item back, we will either offer you a full refund or a replacement product. The Ibanez Store and Guitar Specialist.co.uk do not disclose buyers' information to third parties, other than delivery details to suppliers who dispatch directy. |
